Your Privacy, Held Sacred

We approach your personal information with the same reverence we bring to our sacred aromatics. With intention, respect, and care.

01

What We Gather

When you share with us

Your name, address, and contact details when placing an order. Payment information processed securely through our trusted partners including PayU, Stripe, and Shopify Payments. Your messages and preferences when you reach out to us.

What we observe

Cookies and similar technologies help us remember your preferences and understand how you experience our offerings. You may adjust these settings in your browser at any time.

From trusted partners

Service providers, delivery partners, and payment processors who help us bring your orders to you with care.

02

How We Use This

To fulfill your orders with care and communicate updates along the way. To personalize and improve your experience with us. To send you offerings and stories, but only with your blessing. And to maintain the integrity and security of our services.

03

When We Share

We share only what's necessary. With Shopify, payment partners, and logistics providers who help fulfill your orders. With legal authorities when required by law. We never sell your personal information. Your trust is sacred to us.

04

Your Rights

You may access, correct, or request deletion of your information at any time. You may withdraw consent for communications whenever you wish. You may request a portable copy of your data. Simply reach out to us and we will honor every request.

05

How We Protect

We use industry standard security measures during transmission and storage. We retain your information only as long as necessary. Your data may be processed in the UK, US, and Oman where our teams operate, always with appropriate safeguards in place.

Regional Information

California Residents

You have the right to know what personal information we collect, request its deletion, and opt out of any sale. We do not sell your data.

European Residents

Sacrasoul LLP is the data controller. You may access, rectify, erase, restrict, or request portability of your data. Contact our representative, Shoaib Shaikh, for any concerns.