Sacred Delivery

From Our Hands to Yours

We deliver your sacred aromatics with the same reverence with which they were crafted. Safely, swiftly, and with care.

Next-Working-Day Dispatch

Orders leave Olsztyn the next working day

Fully Insured

Every package protected

Thirty-One Countries

The EU, the UK, Switzerland, the US and Canada

Delivery Times & Costs

For now, every order ships from our warehouse in Olsztyn, Poland. We are setting up a warehouse in the United States, and once it opens, orders for the American continent will travel from there.

European Orders

Fastest in EU
Our Warehouse in Poland ul. Stanisława Murzynowskiego 18/103
10-684 Olsztyn, Poland

Estimated Delivery

  • Poland1-2 working days
  • Slovakia2-3 working days
  • Germany, Czechia2-4 working days
  • Hungary, Croatia, Latvia, Lithuania, Portugal, Romania, Slovenia2-6 working days
  • Austria, Belgium, France, Italy, Luxembourg3-6 working days
  • Netherlands, United Kingdom3-5 working days
  • Ireland, Spain, Denmark, Sweden, Estonia, Finland4-7 working days
  • Bulgaria, Greece, Cyprus, Malta5-8 working days
  • Switzerland5-7 working days

Shipping Cost

A flat rate for each destination, free above each country's threshold. The rate for every country is listed in Delivery Cost by Country below, and the final cost is confirmed at checkout. We ship with InPost and ORLEN Paczka in Poland, DPD and GLS across the EU, and FedEx to the UK, Switzerland and the US.

International Orders

US and Canada

We ship to thirty-one countries: the European Union, the United Kingdom, Switzerland, the United States and Canada. Orders to the United States and Canada leave our warehouse in Olsztyn, Poland, like every other order, until the American warehouse opens. Custom blends and special requests ship from the workshop in Salalah, Oman.

Estimated Delivery

United States 4-6 working days, Canada 5-7 working days

Cost

A flat rate for each destination, listed in Delivery Cost by Country below. The final cost is confirmed at checkout.

Delivery Cost by Country

The standard home-delivery rate for each country, and the order value above which delivery is free. The final cost is confirmed at checkout.

  • Austria9.99 EUR, free from 69 EUR
  • Belgium9.99 EUR, free from 69 EUR
  • Bulgaria12.99 EUR, free from 99 EUR
  • Canada65.00 CAD, no free-delivery threshold
  • Croatia8.99 EUR, free from 69 EUR
  • Cyprus32.99 EUR, free from 249 EUR
  • Czechia189 CZK, free from 1890 CZK
  • Denmark13.99 EUR, free from 79 EUR
  • Estonia13.99 EUR, free from 79 EUR
  • Finland14.99 EUR, free from 99 EUR
  • France9.99 EUR, free from 69 EUR
  • Germany9.99 EUR, free from 79 EUR
  • Greece12.99 EUR, free from 99 EUR
  • Hungary8.99 EUR, free from 69 EUR
  • Ireland13.99 EUR, free from 79 EUR
  • Italy9.99 EUR, free from 69 EUR
  • Latvia8.99 EUR, free from 69 EUR
  • Lithuania8.99 EUR, free from 69 EUR
  • Luxembourg9.99 EUR, free from 69 EUR
  • Malta32.99 EUR, free from 249 EUR
  • Netherlands9.99 EUR, free from 79 EUR
  • Poland24.99 PLN, free from 249 PLN
  • Portugal8.99 EUR, free from 69 EUR
  • Romania8.99 EUR, free from 69 EUR
  • Slovakia8.99 EUR, free from 69 EUR
  • Slovenia8.99 EUR, free from 69 EUR
  • Spain10.99 EUR, free from 79 EUR
  • Sweden13.99 EUR, free from 79 EUR
  • Switzerland24.99 EUR, free from 199 EUR
  • United Kingdom14.99 GBP, free from 99 GBP
  • United States35.00 USD, free from 299 USD

Artisan & Special Orders

Direct from Salalah

Our Artisan Workshop

No. 3, Ibn Rashd Street
Janub Madinat As Saada, 215
Salalah, Oman

Custom blends and special requests ship directly from where the sacred resins are harvested. We tell you the delivery time personally.

Tracking Your Order

The moment your order ships, you'll receive everything you need to follow its journey to your door.

Shipping confirmation email

Tracking number provided

Real-time location updates

Customs & Import Duties

Within the European Union there are no customs: your order travels from Poland. To the United Kingdom, duties and import taxes are included in the price you pay at checkout, so nothing more is due on delivery. To Switzerland, the United States and Canada, import duties and taxes are not included in our prices. They are set by your country's customs authority, and the carrier may collect them from you on delivery.

If Something Isn't Right

Haven't received your order?

If your package hasn't arrived within the estimated timeframe, here's what to do:

  1. Check your tracking information for the latest status
  2. Contact your local courier with your tracking number
  3. If unresolved, email us at hello@sacrasoul.com with your order number

We'll work directly with our shipping partners to locate your package and resolve things as quickly as possible.